Job Responsibilities
· Welcome all guests and provide exceptional customer service
· Educate guests regarding Briedé Family Vineyard wines, our history, and our values
· Promote Briedé Family Vineyards' Founders Club wine club to all guests
· Effectively upsell and cross-sell wine and associated merchandise
· Converse with customers on the topic of wine and wine/food pairings
· Must be able to keep track of tabs for multiple parties/groups
· Must be able to work in the tasting room, on the terrace and outdoor pavilion
· General maintenance including stocking shelves, taking inventory, and maintaining the cleanliness of the tasting room, as well as washing and polishing glassware and dishes
· Navigate Point of Sale (POS) system and process sales and wine club memberships
· Properly checking all customer's ID's before serving wine
· Multitasking in a fast-paced wine tasting environment (serve multiple parties at the same time, maintain organization, etc.)
· Accomplish pre-shift and post-shift cleaning requirements (cleaning of bathroom, dishes, glasses, etc.)
· Dress in either business casual or Briedé Family Vineyards logo attire
· Must be available weekends and some holidays
Job Qualifications
· Hospitality/tasting room/winery experience preferred, but not required, will train
· Basic knowledge of wine and/or wine making is preferred
· Friendly and outgoing personality
· Strong communication skills
· Must work well in team environment
· Must be able to think on their feet
· Must be able to work well in a fast-paced environment
· Must be able to make change accurately for cash sales
· 21+ years of age at time of employment
· Must have access to reliable transportation
· Must be able to lift 40 pounds, stand for long periods of time, and climb stairs